Karsten MadsenCo-founder & CEO @ Morningscore.io
Someone gave us excellent advice on the startup forum Amino – we should make a BETA feedback survey!
With our Beta coming to a close in a few days, we wanted to take this opportunity and share with you the knowledge that our Beta testers helped us gather.
As some of you know, last week a number of extensive customer feedback surveys was sent out to our Beta users with the goal of measuring customer satisfaction, locating customer pains and getting inspiration for new features and upcoming updates. Our Beta users have been very receptive and helpful and graced us with priceless insight.
We want to be very clear that we appreciate your honesty. We felt humbled by all your feedback, and we will make sure to take both the good and the bad into account when making future decisions.
So, without further ado – here is what we’ve learned:
Which country do you live in?
The Beta users that responded to our survey are distributed over 11 countries, with the largest portion coming from Denmark.
Are you using any other SEO tools (paid or free)? If yes, please name them
Almost a quarter of them are not using any other SEO tool.
How easy is it to use Morningscore? (1 being difficult and 5 being easy)
When asked about how easy it is to use the tool our BETA-testers gave it an average of 3.7.
Have you used Morningscore more than once?
A big portion of our testers used the tool more than once.
If yes, how often have you been using it?
Half of them used it once per month and a third used it weekly.
How likely are you to recommend Morningscore to a friend/colleague? (1 being not very likely and 5 being very likely)
When asked about how likely they were to recommend Morningscore to a friend or a colleague, the average answer was 3.2.
We asked our users if they were missing any specific features and here is a list of the most desired features according to our survey respondents:
• More details in reports overall (in-depth data)
• Google Analytics/Google Ads integration
• Site audit
• Optimization suggestions
• In depth competitor analysis
• More features similar to what Ahrefs is offering
• Data export to an excel file
• Keyword research
• Being able to track more than 5 competitors
• Rank history
• Bigger list of keyword suggestions
• Regular email reports
We are very happy to see that there is high demand for the optimization suggestions and site audit. The optimization suggestions will be included in the form of “Missions” already in September when we launch, and the site audit is planned in the form of OnSite SEO health-check incoming in the 1.9 update.
There are some great feature suggestions on this list, and we will make sure to consider them for future implementation.
Do you plan to continue using Morningscore after the BETA?
19% of our survey participants considers putting their trust in us and continue using Morningscore after launch. Their most popular package choice is the Lite option, followed by the Business package.
When asked what doubts and hesitations they have, the most popular answers were: price, missing optimization suggestions, missing features similar to Ahrefs, wanting to track more than 5 competitors and missing an option to receive reports via email.
Users that are not considering using the tool further name a wide variety of reasons – most common being the price, not liking the design, not finding it valuable enough or being happy with what they already have.
How many stars would you give Morningscore?
Furthermore, those that plan to continue to use the tool in the future and those that are still considering it gave us a star review. We are honoured that almost 75% of them gave us a star rating of 4 or more.
We are proud to say that we also received a number of very positive reviews with which we are concluding this survey report.
George Olivera at Web Sales Promotion
“Morningscore was very easy to set up and it presents all the relevant reports without certain complications of other tools which makes it easy to navigate the reports, easy to add keywords and track competitors and ranking.
The monetary value added to specific keywords helps translate SEO improvements into a specific real-life numeric value and this helps non-SEO’s to understand the importance of such movements and numbers and also helps engage people into reading reports as they can be easily digested.
As a user of SEMrush, Ahrefs, Moz, Majestic and most of all other high-ticket SEO apps I would happily recommend morningscore.io for its practicality and depth of information that translates into real-life monetary implications around SEO projects.”
Ebru Marangoz, Marketing coordinator at Dansk Brandteknik
“Morningscore is a nice tool, which is easy to use and provides the user with a great overview. It has been very helpful in the content creation and design of our upcoming website. There is no doubt it will deliver valuable insights into the effects of our SEO strategy, once the new website has launched.”
Jakob Foldager, Marketing Manager at Direct Hardware Supply
“Morningscore is a very nice SEO tool that gives a good overview of not only our own SEO efforts but also our competitor’s.”
Jørgen Bækgaard, E-commerce manager at Lampemesteren.dk
“Easily accessible and useful SEO tool. Provides the user with a nice overview.”
Martin Gregersen, Co-owner of Growthor Media
“Visually stunning and modern tool. As a web developer, I found it very useful!
I have not made a habit of using it yet, but I love the interface. Don’t really have a good reason why I am not using it more, but a cool tool none the less!”
Casper Kraken, Managing director at Bureau Kraken
“If you are about to launch your first project and you want to manage your SEO internally, I would definitely recommend Morningscore. The tool gives precise explanations in an easy-to-understand way, making it useable to everyone.”
Heidi Kerstein, Marketing coordinator at Fitness Engros
“A really useful and specific SEO tool without a lot of disruptive elements. This means that I actually use the tool for something concrete that gives our company value!”
Christian Olesen, Chief Executive Officer & Founder at Nordic SEO
“Morningscore is a nice little tool that can give you a quick overview of your SEO status. Whether it’s rankings on keywords, competition analysis or just expected traffic, Morningscore can handle it all.”
Mads Fischer, External chief of marketing at Leads2Sale
“I think it works super well, it’s easy and user-friendly. Have absolutely no reservation about future use, depending on the price, you just need to figure out how to fit it into the business end.”
Asger Storebjerg from SEO SEM Specialisten
“Morningscore is a valuable SEO tool that quantifies the value of an individual keyword rank. Checking my ‘Morningscore’ daily makes the effect of my work measurable, and at the same time, it makes it easier to compare the competitor’s development.”
Jacob Nielsen, Owner at KNAX shop
“Wonderful to see a team, that is not scared of doing something new, make a functional tool that gives an overview of SEO. It is of incredible help to see exactly where my time is of best use when I am trying to improve my ranking.”
Our destination point of 3rd of September is clearly in sight and we would like to take this opportunity to thank all our Beta users that joined us on this mission and helped us polish this rocket into perfection. Your help and support have been crucial to us.
We hope you continue with us on our SEO space journey.
Kind regards, from the Morningscore team.